At SmartBrains Engineers & Technologist Pvt. Ltd. ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (the "Site") or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

 

 1. Information We Collect

 

We collect various types of information to provide you with the best experience on our Site and to improve our services. The types of information we collect include:

 

 a. Personal Information

Personal information refers to data that can be used to identify you as an individual, such as:

- Name

- Email address

- Phone number

- Postal address

- Company details

- Any other information you voluntarily provide via forms, email, or other communications.

 

 b. Non-Personal Information

We also collect non-personal information that cannot be used to directly identify you, such as:

- Browser type

- IP address

- Device information

- Geographic location (based on IP address)

- Browsing patterns, including how you navigate and interact with our Site

- Technical data such as the pages you visit and the time spent on those pages

 

 c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, collect analytics data, and personalize content. For more details on how we use cookies, please refer to our [Cookies Policy](Insert Link to Cookies Policy).

 

 2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

 a. Service Delivery

- To provide and manage our services, products, and features.

- To communicate with you regarding our services, promotions, or updates.

 

 b. Customer Support

- To respond to your inquiries, questions, or support requests.

 

 c. Site Improvement

- To improve the performance and functionality of our Site.

- To monitor and analyze usage patterns and trends to improve user experience.

 

 d. Marketing and Communication

- To send you marketing and promotional communications related to our services, where permitted by law or where you have opted in.

- To personalize content and advertisements based on your interests.

 

 e. Compliance and Legal Obligations

- To comply with any legal obligations or enforce our rights under applicable laws, including fraud prevention and risk management.

 

 3. How We Share Your Information

 

We respect your privacy and will not sell, rent, or disclose your personal information to third parties except in the following circumstances:

 

 a. Service Providers

We may share your information with third-party service providers who help us operate our Site, provide services on our behalf, or perform Site-related services such as data analysis, payment processing, and marketing. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

 

 b. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

 

 c. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal processes, such as a subpoena, court order, or government request.

 

 d. With Your Consent

We may share your personal information with third parties when you explicitly consent to such sharing.

 

 4. Data Security

 

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include the use of encryption, firewalls, secure servers, and access controls. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

 5. Your Rights and Choices

 

You have the following rights concerning your personal information:

 

 a. Access

You have the right to request access to the personal information we hold about you.

 

 b. Correction

You have the right to correct any inaccurate or incomplete personal information.

 

 c. Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

 

 d. Opt-Out of Marketing

You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications or by contacting us directly.

 

 e. Cookies Management

You can manage your cookie preferences by adjusting your browser settings or using opt-out tools provided by third-party services. For more information, please refer to our [Cookies Policy](Insert Link to Cookies Policy).

 

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

 

 6. Third-Party Links

 

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

 

 7. Children's Privacy

 

Our Site and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete such data. If you believe we may have collected information from a child, please contact us immediately.

 

 8. International Data Transfers

 

We may transfer your personal information to jurisdictions outside of your home country, including to countries that may not provide the same level of data protection as your jurisdiction. By using our Site or providing us with your information, you consent to the transfer of your personal data to these countries. We will take all necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

 

 9. Retention of Data

 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the information is no longer needed, we will securely delete or anonymize it.

 

 10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.